Delivering More in the Network
Designing a screening management in the network is not just about behind-the-scenes IT engineering. It’s about combining what we know and ongoing investments to develop technology, web services, and solutions that help you better serve your customers.
Channel Partners and providers have come to rely on the platform to deliver fast, accurate, and convenient results to their customers. By listening to and learning from our network users and their customers, we can focus our ongoing investments in targeted areas of innovation that best meet and anticipate your screening management needs.
Our easy-to-use occupational health & clinical services center puts all your customer screening program needs — solutions, services, and providers — on a single platform for greater convenience and a better customer experience.
Third-Party Administrators (TPAs)
Run your entire business and expand your reach to collection sites and integrated providers in all 50 states, Canada, and international locations with i3screen. Our enterprise-level solution allows you to tap potential clients effortlessly and manage drug testing, random pools, consortiums, participants, and provider relationships, fee schedules, and order status in a single, secure environment. We also have the most experienced team of MROs in the industry, further enhancing the i3screen suite of services.
I3screen wil not only customize a solution to match how you prefer to serve your customers, but we’ll also support your solution in the way you want with infrastructure, ongoing investment, and personnel. Custom configurations allow you to brand our platform at all levels–from the login page to custom messaging on your client orders—to the way you want to present your company and services to your customers. This includes customizing your provider list based on price, convenience, and customer experience so that your customers have access to only those providers that meet your specific criteria on the platform.
Additional features allow you to manage the drug screening process more efficiently through electronic fulfillment that eliminates paper and data entry at every level. This streamlined processing reduces errors and gives you–and your customers–visibility into the screening process every step of the way, eliminating unnecessary phone calls with real-time access to status updates. An automated compliance solution makes it easy to meet state and local compliance screening requirements on every order you and your customers submit through our platform.
Consumer Reporting Agencies (CRAs)
Expand customer offerings beyond your core business by adding drug and alcohol, clinical, and occupational health screening options from the largest network of providers and virtual testing solutions in the marketplace. Our enterprise-level solution gives you the option to prioritize and plan a custom network based on price, location, or customer need. This means that you can create unique programs for each of your customers with ease.
In addition, we have integrations in place with most CRA software providers and can also integrate with your proprietary system. This allows you to offer a complete drug testing and occupational health program in the same system that your clients use to order background checks.
Since background checks are your specialty, the i3screen solution essentially serves as your back office for all things drug testing and occupational health screening. With one call, you can get customer service for all of the labs you are using, the provider networks, and MRO support. This lets you focus on your core business while leveraging our partnerships and expertise to your advantage.
Connected Lab Solutions
Improve your customers’ experience with order fulfillment and MRO adjudication on a single, customer-accessible, and secure platform. We’ll integrate with your lab system and provide ready access to certified MRO services on demand, immediately expanding the breadth, depth, and speed of service you can offer to your clients.
With the broadest network of multi-level integrations and electronic collection solutions in the industry, our platform delivers visibility into all aspects of the fulfillment process, with real-time status tracking and electronic results delivered instantly from almost every lab in the country. Our integrations with 20+ laboratories include all major labs, with more labs coming online. Electronic-chain solutions combined with our in-house MRO services speed up processing times, reduce errors, and deliver accurate results fast. We manage the platform and connections to each lab in the network, keeping integrations up-to-date and secure, freeing you up to focus on your customer relationships.
Risk Management
The statistics on drug use in the workplace are staggering and continue to trend up. According to the National Council on Alcoholism and Drug Dependence, more than 70% of illicit drug users are employed, and drug abuse costs employers $81 billion annually (source). Particularly hard hit are the small- and medium-sized firms that employ “80% of the U.S. workforce where drug testing policies and programs are not in place,” according to the Illinois Chamber of Commerce (source).
The benefits of a well-executed substance abuse screening process are well-documented and include:
- • Reductions in healthcare costs, operational risks, and related healthcare costs
- • Increases in staff productivity and at-work attendance
Companies of all sizes can help manage these risks by creating a drug-free workplace with an effective substance abuse screening program. Our sophisticated screening tools, efficient processing workstreams, and extensive security features help reduce workplace risk related to injuries, theft, or accidents caused by substance abuse.
Occupational Health Clinics
Gain network access to negotiated services and transparent pricing from 10,000+ collection sites nationwide, in Canada, and select international locations. Expand your offerings with electronic fulfillment solutions that reduce costs, time, and hassle, as well as expedited bill payment options with automation tools that get providers paid faster.
Department of Transportation (DOT)
Department of Transportation (DOT) regulations are constantly changing. You need access to expert resources that not only keep pace with change but also anticipate change with evolving features and tools that make managing risk related to workplace health and safety easier.
Our team has vast experience and broad expertise in managing Department of Transportation (DOT) programs, providing witness testimony, and delivering medical review services. Our MRO doctors have, on average, more than 15 years of experience delivering adjudication, forensic documentation, expert witness, and policy and process compliance services.
As you face new mandates or expanded panel requirements, you can rest assured our experienced team is at work updating testing panels and procedures in support of new requirements before you need them, helping to make you audit-ready as changes occur.